Wesley Gryk Solicitors LLP

Specialists in UK immigration and nationality law

Call 020 7401 6887
contact@gryklaw.com

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Complaints

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

At the outset of your matter, we will inform you of the member(s) of our immigration team working on your case, as well as their supervisor. In the first instance, it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then please raise the issue directly with the named supervisor, or our senior partner, Barry O’Leary, who can be contacted at barry@gryklaw.com or 0207 401 6887. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

    • Within six months of receiving a final response to your complaint; and
      • No more than six years from the date of act/omission; or
      • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ


The Legal 500 – The Clients Guide to Law Firms
Top Ranked Chambers UK 2022
Listed as one of The Times’ Best Law Firms 2022

Wesley Gryk LLPFollow

A specialist private immigration practice. Band 1 rated by Chambers and Partners and Legal500

Wesley Gryk LLP
WesleyGrykLLPWesley Gryk LLP@WesleyGrykLLP·
16 May

On 28 June, we will be walking the #LondonLegalWalk once again - any and all donations are very welcome.
Over 100 free legal advice charities are supported by this event every year!
To support our team and @londonlegal you can donate here: https://londonlegalsupporttrust.enthuse.com/pf/wesley-gryk-solicitors-llp

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WesleyGrykLLPWesley Gryk LLP@WesleyGrykLLP·
12 May

The Home Office has recently announced a new 'High Potential Individual' visa category for graduates of top global universities. Our Imogen Simpson asks: will this new category live up to the excitement?

Blog: https://www.gryklaw.com/the-high-potential-individual-visa-will-the-new-category-live-up-to-the-excitement/

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WesleyGrykLLPWesley Gryk LLP@WesleyGrykLLP·
28 Apr

📅 The deadline for applications is this Sunday!

If you are interested in our immigration solicitor role, make sure you have applied by the end of Sunday, 1 May 2022.

Please feel free to circulate to anyone who may be interested in the role. RT's appreciated.

Wesley Gryk LLP@WesleyGrykLLP

We are recruiting! Looking for a solicitor to join one of the UK's leading immigration firms: https://www.gryklaw.com/vacancies/

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WesleyGrykLLPWesley Gryk LLP@WesleyGrykLLP·
28 Apr

Following changes to the business immigration rules in April 2022, the 'sole representative of an overseas business' visa has been replaced by the 'UK Expansion Worker' visa. Our Rachael Ockenden asks: is this an adequate replacement?

Blog: https://www.gryklaw.com/uk-expansion-worker-a-inadequate-replacement-for-the-sole-representative-route/

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WesleyGrykLLPWesley Gryk LLP@WesleyGrykLLP·
25 Apr

Reminder: we have a vacancy for an immigration solicitor.

If you interested in joining our top-ranked #immigration, #asylum and nationality practice, the deadline for applications is this Sunday: 1 May 2022.

Wesley Gryk LLP@WesleyGrykLLP

We are recruiting! Looking for a solicitor to join one of the UK's leading immigration firms: https://www.gryklaw.com/vacancies/

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Wesley Gryk Solicitors LLP
140 Lower Marsh, London SE1 7AE
Tel 020 7401 6887
Email contact@gryklaw.com

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Wesley Gryk Solicitors LLP is a limited liability partnership registered in England and Wales with number OC317684. Our registered office is at 140 Lower Marsh, London, SE1 7AE. We are authorised and regulated by the Solicitors Regulation Authority with SRA ID 446311.

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