We were very proud this week to have helped a Sudanese father-to-be successfully evacuate to the UK despite his passport being held by the now closed UK Visa Application Centre in Khartoum. Sadly, many others have not been so fortunate as it is estimated that thousands of Sudanese nationals are trapped inside Sudan upon the outbreak of civil war with their passports retained by the UK and other visa authorities.

Such visa applicants are likely to be family members of British citizens, skilled workers and students resident in the UK, whose passports have been held by UKVI (or on its behalf, by the company TLScontact) for varying lengths of time. They may even include British citizens applying for Certificates of Entitlement to the Right of Abode or new passports. The last few years have seen significant delays in processing of UK visas overseas, first due to Covid (when visa offices abroad were also closed without notice, trapping applicants’ passports inside for months) and then following the Russian invasion of Ukraine. Throughout 2022, family settlement visa applications regularly took up to six months for a decision and, while the timing of these has improved recently, refugee family reunion applications are averaging 12 months or longer for a decision.

This week, we were contacted by a distraught refugee in the UK whose wife applied for refugee family reunion more than 12 months ago yet she still has no decision and her passport is still held at the VAC in Khartoum. Such delays are not unusual with refugee family reunion processing yet UKVI continues to insist that passports are retained for the decision making process, unless additional fees are paid (and not universally available) to the private contractor for a ‘keep my passport’ service. The continued logic for this is increasingly hard to justify as UKVI transitions to a digital only immigration status, where applicants’ identity can be determined through biometrics and a check of biometric passports and where visa applicants in the UK (as opposed to those applying from overseas) are, for the most part, no longer required to submit their passports for consideration.

We sincerely hope and encourage UKVI and TLScontact to assist those affected by their passport loss at the TLS VAC in Khartoum by:
• immediately sending each individual affected a formal and personalised (with the relevant passport details) confirmation of the loss of their passport;
• urgently considering their outstanding visa applications and, if successful, facilitating their entry to the UK despite the lack of passport (a FAV (‘form for affixing a visa’) can be used in these circumstances).